Nivedha Subramaniam

Career

Work Experience

6+ years across global technology, finance, NHS-adjacent and regulated organisations.

Jul 2025 – Present

Operational Shift Manager

Jamath Foods / Chaiiwala · London, UK

Support day-to-day operations across 3 Chaiiwala branches, coordinating staffing, stock availability, compliance activities and service standards.
Prepare weekly rotas for 30+ employees, balancing availability, contracted hours, annual leave and branch requirements.
Review attendance, working hours and overtime records and prepare accurate monthly payroll information for submission to the accountant.
Monitor inventory across all locations, place supplier orders and follow up on shortages or delivery issues to maintain continuity of operations.
Conduct regular stock checks, investigate discrepancies and maintain accurate inventory, employee, supplier and operational records.
Supervise staff during shifts, allocate responsibilities and resolve customer, staffing and operational issues in a fast-paced environment.
Support onboarding and training for 10+ employees on POS systems, customer service, stock handling, food safety and branch procedures.
Liaise with branch managers, employees, suppliers and the accountant regarding staffing, payroll, stock, compliance and operational requirements.

Invoice ProcessingExcelCost Analysis

Jun 2023 – Jun 2025

NBL

Business Reporting Analyst (Volunteer)

NBL International · London, UK

Monitored live service framework contracts, developing robust reporting systems covering cost, budget and KPI performance data - enabling senior management to make data-led contract decisions.
Built Excel Macro and Tableau dashboards to track live framework usage and performance trends, reducing monthly reporting time by 30% and improving compliance decision-making by 35%.
Managed contractual relationships with 25+ stakeholders; identified, resolved and escalated contract issues proactively, ensuring service delivery remained on track.
Authored 20+ functional requirements and business process documents supporting pre-contract development activities and procurement planning.
Achieved 90% risk mitigation through proactive SLA monitoring and continual improvement of reporting processes.

Framework ContractsExcel MacrosTableauKPI ReportingSLA Management

Aug 2024

T&T

Business Analyst Placement

Turner & Townsend · London HQ

Supported pre-contract and contract compliance activities for infrastructure projects exceeding £3.5 billion, reviewing tender documentation, risk assessments and procurement guidelines.
Analysed contract documentation to evaluate commercial risk and contractor compliance with framework terms, contributing to procurement performance improvement at London HQ.
Presented data-driven performance insights to project managers and senior stakeholders, enabling informed decisions on live and pre-contract frameworks.

Pre-ContractTender ReviewCommercial Risk£3.5B Portfolio

Jun 2022 – May 2023

RSM

Administrator Assistant

Right Support Management Ltd (CQC-Regulated) · London, UK

Managed contractual and financial records in a CQC-regulated environment; processed 400+ invoices monthly, maintained lease and service contracts, ensured Health & Safety policy adherence and reduced outstanding debts by 20%.

CQC RegulatedContract RecordsHealth & Safety

Mar 2022 – May 2022

Accounts & Payroll Assistant / Key Account Assistant

VJ Accountancy Services Ltd · London, UK

Processed bookkeeping and VAT transactions, vendor invoices and payroll information with high attention to accuracy and deadlines.
Supported payroll processing and reconciliation for a portfolio of client accounts, improving workflow efficiency and reducing discrepancies.
Maintained financial records, prepared supporting schedules and assisted with client account queries and monthly reporting.
Coordinated internal meetings and follow-up actions to support service delivery and account-management activities.

BookkeepingPayrollVATClient AccountsReconciliation

May 2021 – Jan 2022

EXL

Senior Executive - Contract & Procurement Management

EXL Service · Bengaluru, India

Managed end-to-end Source-to-Pay (S2P) procurement operations across APAC and EMEA, ensuring tender documentation compliance and improving S2P compliance rates by 25%.
Conducted 50+ contract audits and reconciliations monthly using SAP Ariba, Coupa and Tungsten; evaluated commercial risk and reduced discrepancies by 20%.
Produced financial performance reports, cost analysis and KPI data for senior management, supporting business improvement decisions across active service framework contracts.
Coordinated with 8+ APAC and EMEA stakeholders to align procurement processes with regulatory requirements; exceeded KPI targets by 49%.
Led delivery of strategic regulatory projects within cross-functional teams; managed payroll for 10,000+ employees with 99.5% accuracy across SOX and EY audit cycles.

Source-to-PaySAP AribaCoupaContract AuditsCommercial Risk

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Mar 2018 – May 2021

Oracle

Project Accounting Analyst - Contract Management

Oracle · Bengaluru, India

Administered multicurrency EMEA portfolio of 100,000+ live framework contracts in Oracle Cloud EBS/R12 and SAP - comparable in scale to SPEN's £900M service frameworks portfolio - monitoring live framework usage, Source-to-Pay compliance and continual improvement of contract delivery.
Led pre-contract development activities: evaluated framework agreements, assessed risk allocation between Oracle and contractors, reviewed tender documentation and maintained procurement compliance records.
Developed robust reporting systems covering cost analysis, budget forecasting, financial performance data and KPI reports; presented findings to senior EMEA management at Steering Group meetings.
Drove business improvement through live framework usage analysis: identified issues, proposed solutions and escalated to operational staff, project managers and senior management.
Maintained live action logs; compiled Steering Group packs, distributed governance minutes within 24 hours and managed version-controlled SharePoint governance site.
Defined data governance practices aligned to PALA requirements, reducing compliance audit issues by 50%; improved contract reporting accuracy by 30%.
Won Year of Achievement Recognition (YAR) 5 consecutive times and R&R Award twice for outstanding pre-contract and framework management performance.

Oracle Cloud EBS/R12Framework AgreementsRisk AllocationTender DocumentationPALA Compliance

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Jul 2025 – Present

Operational Shift Manager

Jamath Foods / Chaiiwala · London, UK

Support day-to-day operations across 3 Chaiiwala branches, coordinating staffing, stock availability, compliance activities and service standards.
Prepare weekly rotas for 30+ employees, balancing availability, contracted hours, annual leave and branch requirements.
Review attendance, working hours and overtime records and prepare accurate monthly payroll information for submission to the accountant.
Monitor inventory across all locations, place supplier orders and follow up on shortages or delivery issues to maintain continuity of operations.
Conduct regular stock checks, investigate discrepancies and maintain accurate inventory, employee, supplier and operational records.
Supervise staff during shifts, allocate responsibilities and resolve customer, staffing and operational issues in a fast-paced environment.
Support onboarding and training for 10+ employees on POS systems, customer service, stock handling, food safety and branch procedures.
Liaise with branch managers, employees, suppliers and the accountant regarding staffing, payroll, stock, compliance and operational requirements.

Invoice ProcessingExcelData Accuracy

Jun 2023 – Jun 2025

NBL

Business Reporting Analyst (Volunteer)

NBL International · London, UK

Developed and maintained robust data capture and reporting processes for 25+ stakeholders, improving data accuracy by 35% and cutting reporting preparation time by 30%.
Produced KPI performance reports and quality-assured data for senior management, ensuring accurate and complete information aligned to organisational compliance obligations.
Managed workload across multiple concurrent analytical streams; communicated complex data findings clearly in presentations to senior management and non-technical stakeholders.
Collaborated cross-functionally to gather requirements and implement process improvements, increasing client retention by 10% and reducing system errors by 15%.
Authored 20+ functional and non-functional requirements documents, ensuring data governance standards and reporting obligations were met.

Regulatory ReportingData GovernanceKPI ReportsComplianceExcel Macros

Aug 2024

T&T

Business Analyst Placement

Turner & Townsend · London HQ

Supported contract compliance and regulatory reporting for infrastructure projects exceeding £3.5 billion, reviewing documentation against procurement and compliance guidelines.
Contributed to compliance audits ensuring all contract and financial data met regulatory standards; prepared data summaries for senior management review.
Provided analytical support and data-driven insights to project teams, enabling timely and accurate reporting on active contracts.

Regulatory ComplianceCompliance AuditData Reporting£3.5B Infrastructure

Jun 2022 – May 2023

RSM

Administrator Assistant

Right Support Management Ltd (CQC-Regulated) · London, UK

Managed financial and contractual records for 53 service users in a regulated compliance-driven environment; maintained strict data governance, processed 400+ monthly invoices and produced weekly performance reports.

CQC RegulatedData GovernancePerformance Reports

Mar 2022 – May 2022

Accounts & Payroll Assistant / Key Account Assistant

VJ Accountancy Services Ltd · London, UK

Processed bookkeeping and VAT transactions, vendor invoices and payroll information with high attention to accuracy and deadlines.
Supported payroll processing and reconciliation for a portfolio of client accounts, improving workflow efficiency and reducing discrepancies.
Maintained financial records, prepared supporting schedules and assisted with client account queries and monthly reporting.
Coordinated internal meetings and follow-up actions to support service delivery and account-management activities.

BookkeepingPayrollVATClient AccountsReconciliation

May 2021 – Jan 2022

EXL

Senior Executive - Regulatory Reporting & Analytics

EXL Service · Bengaluru, India

Maintained regular communication with clients' Head of Finance and operations teams, reporting on SLA performance, exceptions and regulatory compliance across APAC and EMEA.
Contributed to SOX and EY audit cycles ensuring meticulous financial compliance across diverse geographic zones; maintained 99.5% payroll accuracy for 10,000+ employees.
Produced ad-hoc business analysis and maintained reporting integrity, presenting data-driven findings to senior stakeholders across multiple regulatory frameworks.
Led cross-functional teams to deliver strategic regulatory projects; exceeded KPI targets by 49% through effective project initiation and governance.
Collaborated with clients to identify regulatory and product requirements, providing guidance on process optimisation and data architecture.

SOX AuditEY AuditRegulatory FrameworksData ArchitectureSLA Reporting

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Mar 2018 – May 2021

Oracle

Project Accounting Analyst - Regulatory & Management Reporting

Oracle · Bengaluru, India

Administered multicurrency EMEA portfolio of 100,000+ contracts in Oracle Cloud EBS/R12 - developing and maintaining management information systems, reporting frameworks and KPI dashboards for senior EMEA stakeholders.
Defined and implemented data governance practices aligned to PALA regulatory requirements, reducing compliance audit issues by 50% and improving reporting accuracy by 30%.
Scheduled and compiled Steering Group packs, managed governance minutes and maintained SharePoint documentation sites; presented complex regulatory performance data clearly at all organisational levels.
Led annual ESG and sustainability reporting aligned to regulatory frameworks, improving data accuracy by 30% and ensuring stakeholder and regulatory compliance.
Prepared Pivot Table analyses for Financial Year reviews; developed structured reporting frameworks used by senior stakeholders across EMEA.
Provided data governance guidance and delivered training to business stakeholders on reporting templates and compliance approaches.
Won Year of Achievement Recognition (YAR) 5 consecutive times for outstanding regulatory reporting and contract management contribution.

Oracle EBS/R12Management Information SystemsESG ReportingPALA GovernanceRegulatory Compliance

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Jul 2025 – Present

Operational Shift Manager

Jamath Foods / Chaiiwala · London, UK

Support day-to-day operations across 3 Chaiiwala branches, coordinating staffing, stock availability, compliance activities and service standards.
Prepare weekly rotas for 30+ employees, balancing availability, contracted hours, annual leave and branch requirements.
Review attendance, working hours and overtime records and prepare accurate monthly payroll information for submission to the accountant.
Monitor inventory across all locations, place supplier orders and follow up on shortages or delivery issues to maintain continuity of operations.
Conduct regular stock checks, investigate discrepancies and maintain accurate inventory, employee, supplier and operational records.
Supervise staff during shifts, allocate responsibilities and resolve customer, staffing and operational issues in a fast-paced environment.
Support onboarding and training for 10+ employees on POS systems, customer service, stock handling, food safety and branch procedures.
Liaise with branch managers, employees, suppliers and the accountant regarding staffing, payroll, stock, compliance and operational requirements.

Invoice ProcessingCost ControlExcel

Jun 2023 – Jun 2025

NBL

Business Reporting Analyst (Volunteer)

NBL International · London, UK

Maintained financial records and produced cost, budget and performance data reports for 25+ stakeholders, improving data-driven decision-making by 35%.
Built Excel Macro dashboards tracking financial KPIs across a portfolio of 2,500 records, reducing reporting time by 30% and identifying cost trends proactively.
Processed and reconciled 250+ supplier invoices monthly, monitored open purchase orders and ensured accurate month-end reporting.
Managed competing priorities and deadlines across multiple workstreams; communicated financial performance findings clearly at all organisational levels.

Cost ReportingExcel MacrosKPI DashboardsPurchase OrdersMonth-End

Aug 2024

T&T

Business Analyst Placement

Turner & Townsend · London HQ

Supported cost administration and compliance monitoring for infrastructure projects exceeding £3.5 billion, reviewing contract documentation and financial records.
Reviewed contract documentation for risk assessment and cost compliance, gaining hands-on experience in cost control processes for large infrastructure programmes.
Provided cost data and analytical insights to project managers enabling informed financial decision-making on active projects.

Cost AdministrationCost ComplianceFinancial Records£3.5B Infrastructure

Jun 2022 – May 2023

RSM

Administrator Assistant

Right Support Management Ltd (CQC-Regulated) · London, UK

Processed 400+ monthly invoices, maintained property lease contracts, reconciled financial discrepancies and reduced outstanding debts by 20%; ensured all financial control procedures and Health & Safety policies were followed.

Invoice ProcessingFinancial ControlHealth & Safety

Mar 2022 – May 2022

Accounts & Payroll Assistant / Key Account Assistant

VJ Accountancy Services Ltd · London, UK

Processed bookkeeping and VAT transactions, vendor invoices and payroll information with high attention to accuracy and deadlines.
Supported payroll processing and reconciliation for a portfolio of client accounts, improving workflow efficiency and reducing discrepancies.
Maintained financial records, prepared supporting schedules and assisted with client account queries and monthly reporting.
Coordinated internal meetings and follow-up actions to support service delivery and account-management activities.

BookkeepingPayrollVATClient AccountsReconciliation

May 2021 – Jan 2022

EXL

Senior Executive - Financial Cost Management

EXL Service · Bengaluru, India

Oversaw SAP Ariba, Coupa and Tungsten expenses for 10,000+ employees; processed 3,000+ daily invoices and managed PO lifecycle including blocking/unblocking and reconciliation.
Conducted 50+ monthly contract and financial audits, reducing discrepancies by 20% and improving cost control accuracy across APAC and EMEA regions.
Produced financial performance data, variance reports and KPI summaries for senior management; contributed to month-end value-of-work-done verification.
Exceeded KPI targets by 49%; achieved 99.5% payroll accuracy for 10,000+ employees within strict deadlines - demonstrating strong cost discipline in a high-volume environment.
Contributed to SOX and EY internal audit cycles ensuring meticulous financial compliance across diverse geographic zones.

SAP AribaCoupaPO ManagementValue of Work DoneSOX Audit

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Mar 2018 – May 2021

Oracle

Project Accounting Analyst - Cost Controller

Oracle · Bengaluru, India

Administered multicurrency EMEA portfolio of 100,000+ contracts in Oracle Cloud EBS/R12 - monitoring open POs, managing invoice lifecycle, supporting budget maintenance and producing financial forecasts and cost performance data for senior EMEA stakeholders.
Coordinated month-end activities including Value of Work Done verification, Fixed Project Loss Accrual reports and revenue recognition based on Percentage of Completion for Fixed Price projects.
Produced Pivot Table analyses for Financial Year reviews and financial performance reporting; developed cost reporting frameworks used by senior EMEA stakeholders.
Maintained SAP availability and supported creation and maintenance of project budgets, annual PO roll-overs and extraordinary payment requests for 100,000+ contracts.
Coordinated with AR, AP, General Ledger and Cash Applications teams to resolve cost, invoicing and contract issues across T&M and Fixed Price projects.
Implemented KPI tracking using Excel Macros, reducing compliance audit issues by 50% and improving cost reporting accuracy by 30%.
Won Year of Achievement Recognition (YAR) 5 consecutive times for outstanding cost management and financial control performance.

Oracle EBS/R12Cost ControlValue of Work DoneTime and MaterialsFixed Price ProjectsBudget Management

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Jul 2025 – Present

Operational Shift Manager (alongside full-time job search)

Jamath Foods / Chaiiwala · London, UK

Support day-to-day operations across 3 Chaiiwala branches, coordinating staffing, stock availability, compliance activities and service standards.
Prepare weekly rotas for 30+ employees, balancing availability, contracted hours, annual leave and branch requirements.
Review attendance, working hours and overtime records and prepare accurate monthly payroll information for submission to the accountant.
Monitor inventory across all locations, place supplier orders and follow up on shortages or delivery issues to maintain continuity of operations.
Conduct regular stock checks, investigate discrepancies and maintain accurate inventory, employee, supplier and operational records.
Supervise staff during shifts, allocate responsibilities and resolve customer, staffing and operational issues in a fast-paced environment.
Support onboarding and training for 10+ employees on POS systems, customer service, stock handling, food safety and branch procedures.
Liaise with branch managers, employees, suppliers and the accountant regarding staffing, payroll, stock, compliance and operational requirements.

Process AnalysisOperational Reporting

Jun 2023 – Jun 2025

NBL

Business Reporting Analyst (Volunteer)

NBL International · London, UK

Analysed and documented current-state processes for 25+ stakeholders, identifying inefficiencies and improvement opportunities across concurrent workstreams.
Authored 20+ functional requirements documents as user stories and business analysis artefacts, managing requirement communication end-to-end.
Facilitated workshops and communicated process changes clearly, supporting adoption of new ways of working and maintaining governance documentation.
Built dashboards and trend analysis tools using Excel Macros and Tableau, improving data-driven decision-making by 35% and reducing reporting time by 30%.

Requirements AnalysisProcess OptimisationUser StoriesPMO Governance

Aug 2024

T&T

Business Analyst Placement

Turner & Townsend · London HQ

Supported requirements analysis, process improvement and business case development for infrastructure projects exceeding £3.5 billion at London HQ.
Engaged stakeholders to gather requirements, assessed impacts across systems, processes and people, and contributed to governance and assurance activities.

Business AnalysisStakeholder Engagement£3.5B Portfolio

Mar 2022 – May 2022

Accounts & Payroll Assistant / Key Account Assistant

VJ Accountancy Services Ltd · London, UK

Processed bookkeeping and VAT transactions, vendor invoices and payroll information with high attention to accuracy and deadlines.
Supported payroll processing and reconciliation for a portfolio of client accounts, improving workflow efficiency and reducing discrepancies.
Maintained financial records, prepared supporting schedules and assisted with client account queries and monthly reporting.
Coordinated internal meetings and follow-up actions to support service delivery and account-management activities.

BookkeepingPayrollVATClient AccountsReconciliation

May 2021 – Jan 2022

EXL

Senior Executive - Business Process Optimisation

EXL Service · Bengaluru, India

Analysed and optimised business processes across APAC and EMEA, identifying inefficiencies and implementing 3+ improvements that enhanced efficiency and consistency.
Collaborated with SMEs to identify regulatory and product requirements, providing guidance on process redesign and data architecture, exceeding KPI targets by 49%.
Contributed to SOX and EY audit cycles, maintaining 99.5% payroll accuracy across 10,000+ employees.

Process OptimisationRequirements GatheringSOX AuditEY Audit

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Mar 2018 – May 2021

Oracle

Project Business Analyst - PMO & Process Optimisation

Oracle · Bengaluru, India

Supported a Portfolio Management Office for 100,000+ EMEA contracts - analysing current-state processes, designing future-state improvements aligned to governance and enterprise systems.
Authored functional and non-functional requirements as user stories and Waterfall documentation; managed change end-to-end from initiation through structured closedown.
Defined KPI frameworks and data governance practices aligned to PALA requirements, directly supporting SOX internal control testing, EY external audit and internal audit reviews for projects and contracts - reducing compliance audit issues by 50%.
Compiled Steering Group packs, facilitated cross-functional workshops, maintained risk registers and distributed governance updates within 24 hours.
Won Year of Achievement Recognition (YAR) 5 consecutive times for outstanding PMO and business analysis contribution.

PMO GovernanceProcess AnalysisUser StoriesKPI FrameworkSOX / EY / Internal AuditPALA Compliance

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Jul 2025 – Present

Operational Shift Manager (alongside full-time job search)

Jamath Foods / Chaiiwala · London, UK

Support day-to-day operations across 3 Chaiiwala branches, coordinating staffing, stock availability, compliance activities and service standards.
Prepare weekly rotas for 30+ employees, balancing availability, contracted hours, annual leave and branch requirements.
Review attendance, working hours and overtime records and prepare accurate monthly payroll information for submission to the accountant.
Monitor inventory across all locations, place supplier orders and follow up on shortages or delivery issues to maintain continuity of operations.
Conduct regular stock checks, investigate discrepancies and maintain accurate inventory, employee, supplier and operational records.
Supervise staff during shifts, allocate responsibilities and resolve customer, staffing and operational issues in a fast-paced environment.
Support onboarding and training for 10+ employees on POS systems, customer service, stock handling, food safety and branch procedures.
Liaise with branch managers, employees, suppliers and the accountant regarding staffing, payroll, stock, compliance and operational requirements.

CoordinationDocumentation

Jun 2023 – Jun 2025

NBL

Business Reporting Analyst (Volunteer)

NBL International · London, UK

Provided project support and administrative coordination across 25+ stakeholders, maintaining action logs, tracking milestones and ensuring timely reporting each cycle.
Maintained SharePoint as a structured, version-controlled single source of truth, reducing reporting preparation time by 30%.
Supported structured project reviews and cross-functional workshops, facilitating discussions and capturing decisions and actions for distribution.
Monitored project performance against budget, identifying risks proactively and contributing to 90% risk mitigation.

Project CoordinationAction LogsSharePointRisk MonitoringMilestone Tracking

Aug 2024

T&T

Business Analyst Placement

Turner & Townsend · London HQ

Supported project governance, contract administration and document management for infrastructure projects exceeding £3.5 billion at London HQ.
Assisted project teams with documentation accuracy, risk assessment and stakeholder coordination, contributing to a structured, audit-ready delivery environment.

Project GovernanceContract Admin£3.5B Infrastructure

Jun 2022 – May 2023

RSM

Administrator Assistant

Right Support Management Ltd (CQC-Regulated) · London, UK

Provided project and administrative support in a regulated environment - maintaining accurate records, coordinating meetings, tracking actions and processing 400+ monthly invoices.
Reduced outstanding debts by 20% through disciplined financial record management and follow-up coordination.

Administrative SupportCQC RegulatedFinancial Records

Mar 2022 – May 2022

Accounts & Payroll Assistant / Key Account Assistant

VJ Accountancy Services Ltd · London, UK

Processed bookkeeping and VAT transactions, vendor invoices and payroll information with high attention to accuracy and deadlines.
Supported payroll processing and reconciliation for a portfolio of client accounts, improving workflow efficiency and reducing discrepancies.
Maintained financial records, prepared supporting schedules and assisted with client account queries and monthly reporting.
Coordinated internal meetings and follow-up actions to support service delivery and account-management activities.

BookkeepingPayrollVATClient AccountsReconciliation

May 2021 – Jan 2022

EXL

Senior Executive - Project & Stakeholder Support

EXL Service · Bengaluru, India

Coordinated project delivery activities across APAC and EMEA, supporting stakeholder communication, risk tracking and performance reporting, exceeding KPI targets by 49%.
Maintained documentation and governance controls across SAP Ariba, Coupa and Tungsten, supporting audit and policy compliance across SOX and EY cycles.

Project CoordinationStakeholder ManagementSOX / EY Audit

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

Mar 2018 – May 2021

Oracle

Project Accounting Analyst - Project Support & Governance

Oracle · Bengaluru, India

Provided comprehensive project support and PMO coordination for 100,000+ EMEA contracts - maintaining action logs, compiling Steering Group packs and distributing governance updates within 24 hours.
Managed risk registers, monitored project milestones and escalated emerging issues with corrective action proposals before they impacted delivery.
Maintained version-controlled SharePoint governance site as the single source of truth for the EMEA region, keeping documentation accurate and accessible for all stakeholders.
Delivered training and user support to 40+ delivery leads and business stakeholders on project governance, systems and reporting processes.
Supported SOX internal control testing, EY external audit and internal audit reviews for projects and contracts, defining KPI frameworks and data governance practices aligned to PALA requirements, reducing compliance issues by 50%.
Won Year of Achievement Recognition (YAR) 5 consecutive times for outstanding project support and governance delivery.

Project SupportPMO GovernanceRisk RegistersSharePointKPI ReportingSOX / EY / Internal Audit

May 2020 – Jan 2021

RRA

Senior PMO Consultant (Concurrent Contract Assignment)

Russell Reynolds Associates · India / Hybrid

Supported financial and operational reporting, stakeholder communication and issue tracking alongside the primary Oracle role.
Analysed general-ledger and invoice information, helping identify exceptions and improving reporting accuracy.
Prepared management updates and collaborated with finance stakeholders on process, compliance and service-delivery matters.
Contributed to targeted improvement initiatives focused on governance, data accuracy and turnaround time.

PMO ConsultingFinancial ReportingGovernanceStakeholder Management

NivedhaSubramaniam

Work Experience

Operational Shift Manager

Business Reporting Analyst (Volunteer)

Business Analyst Placement

Administrator Assistant

Accounts & Payroll Assistant / Key Account Assistant

Senior Executive - Contract & Procurement Management

Senior PMO Consultant (Concurrent Contract Assignment)

Project Accounting Analyst - Contract Management

Senior PMO Consultant (Concurrent Contract Assignment)

Operational Shift Manager

Business Reporting Analyst (Volunteer)

Business Analyst Placement

Administrator Assistant

Accounts & Payroll Assistant / Key Account Assistant

Senior Executive - Regulatory Reporting & Analytics

Senior PMO Consultant (Concurrent Contract Assignment)

Project Accounting Analyst - Regulatory & Management Reporting

Senior PMO Consultant (Concurrent Contract Assignment)

Operational Shift Manager

Business Reporting Analyst (Volunteer)

Business Analyst Placement

Administrator Assistant

Accounts & Payroll Assistant / Key Account Assistant

Senior Executive - Financial Cost Management

Senior PMO Consultant (Concurrent Contract Assignment)

Project Accounting Analyst - Cost Controller

Senior PMO Consultant (Concurrent Contract Assignment)

Operational Shift Manager (alongside full-time job search)

Business Reporting Analyst (Volunteer)

Business Analyst Placement

Accounts & Payroll Assistant / Key Account Assistant

Senior Executive - Business Process Optimisation

Senior PMO Consultant (Concurrent Contract Assignment)

Project Business Analyst - PMO & Process Optimisation

Senior PMO Consultant (Concurrent Contract Assignment)

Operational Shift Manager (alongside full-time job search)

Business Reporting Analyst (Volunteer)

Business Analyst Placement

Administrator Assistant

Accounts & Payroll Assistant / Key Account Assistant

Senior Executive - Project & Stakeholder Support

Senior PMO Consultant (Concurrent Contract Assignment)

Project Accounting Analyst - Project Support & Governance

Senior PMO Consultant (Concurrent Contract Assignment)

Key Projects & Achievements

EMEA Framework Contract Portfolio - Oracle

Regulatory Reporting & Data Governance Programme

Month-End Cost Control & SAP Financial Lifecycle

Source-to-Pay Compliance Improvement - EXL Service

Excel Macro KPI Dashboard Suite - NBL International

MSc Business Analytics - Aston University (2026)

Skills & Tools

Data & Analytics

Contract & Pre-Contract

Systems & Cost Control

Regulatory & Compliance

Education

Certifications & Awards

PRINCE2® Foundation & Practitioner

Scrum Master Certification

Tableau Certification

JIRA & Confluence

APM Membership

Oracle Project Accounting (L1–L4)

Strategy Consulting Virtual Experience

Excel Skills Virtual Experience Programme

YAR Award × 5

R&R Award × 2

Open to UK-Sponsored Roles - Available Immediately

Nivedha
Subramaniam